our features
Everything Needed For Your Therapy Practice
One Platform for Every Part of Your Practice
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Electronic Health Records (EHR)
Manage your client notes, session history, and documents - all in one secure, centralized platform
- π No more paperwork - everything is stored online
- π Access your records anytime from anywhere
- π HIPAA-compliance to ensure your data privacy
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Booking & Scheduling
Let clients book sessions online and keep your calendar in sync - with zero manual work
- βοΈ Automatically accept and manage appointment bookings
- π Share your custom booking link on your website or social media
- π§ Built specifically for therapy workflows - session types, buffers, and more
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Group Practice Collaboration Tools
Run your entire team from one place - manage therapists, assign clients, and collaborate with ease
- π‘οΈ Set advanced permission levels for each team member
- π Shared calendar, service vouchers, and internal coordination tools
- π View reports across the whole practice or by individual therapist
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HIPAA-Compliant Telehealth
Deliver secure video therapy sessions that comply with HIPAA, PDPA, and other international standards
- π§© Run sessions directly from your SafeTalk account - no extra logins or tools needed
- π‘οΈ Session guards prevent unauthorized access and ensure safe connections
- π Encrypted sessions & fully HIPAA-compliant
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Billing & Payments
Get paid faster with easy online payments via Stripe, bank transfer, QR code, and more
- π¨ Automatically send invoices when a session is booked
- β° Automated follow-ups to ensure timely payment collection
- π¦ Accept payments your way - bank transfer, QR code, card, and others
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Online Case Notes
Document sessions with ease using secure, structured, and customizable note templates
- π Use ready-made templates to start writing notes quickly
- π Keep your edit log to track every change made
- π Export and download your notes in PDF format anytime
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Forms & Tasks
Streamline your intake, consent, and feedback processes with digital forms - no printing, no hassle
- π§Ύ Start instantly with pre-built, customizable templates
- βοΈ Set workflows to auto-assign forms like intake at signup
- π Securely collect client responses directly on the platform
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Services & Packages
Offer flexible therapy packages, create promotions, and track service performance β all in one place
- π§Ύ Create custom therapy packages and monitor session usage
- ποΈ Offer vouchers and promo codes for specific services
- π Analyze reports to spot trends and optimize your offerings
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Notifications & Reminders (Email, SMS, WhatsApp)
Reduce no-shows with automatic reminders sent through your clientsβ preferred channels
- β±οΈ Save time with fully automated appointment notifications
- π¬ Reach clients via email, WhatsApp, or SMS
- π Customization to match your branding
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In-App Messaging
Communicate with clients or team members directly on SafeTalk - no external tools needed
- π Secure, encrypted chat to protect sensitive conversations
- π’ Set your online status so clients know when you're available
- π‘ Keep all messages in one place β private, organized, and accessible
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3rd Party Integrations
Seamlessly connect SafeTalk with the tools you already use - for scheduling, payments, telehealth, and more
- π Works with Stripe, Doxy, Zoom, Google Calendar, and others
- π£ Have an integration in mind? Let our team know - we're listening
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Multi-language Support
Make SafeTalk feel like home by using it in the language youβre most comfortable with
- π£οΈ Use the platform in your preferred language
- π Currently available in English and Bahasa Malaysia
- π More languages coming soon
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Practice Reports
Gain valuable insights into your practice with clear, easy-to-understand reports
- π Comprehensive reports to track growth and performance
- π₯ View client trends by month, type (new vs returning), and demographics
- ποΈ Digital therapist logbook to track sessions, hours, and activities
Built for Every Type of Practice
for solo practitioners
For solo therapists or counsellors who manage their own clients and sessions
Explore solution for solofor teams/organizations
For centers/teams with multiple therapists managing clients together
Explore solution for teams