our features

Everything Needed For
Your Therapy Practice

Manage your entire therapy practice with all in one secure, therapist-friendly platform — from bookings and notes to payments and reports & more

Discover tailor-made features designed to help your therapy practice thrive

Electronic Health Records (EHR)

Easily manage your client notes, session history, and documents — all in one secure, centralized platform.
- 📁 No more paperwork - everything is stored online
- 🌍 Access your records anytime from anywhere
- 🔒 HIPAA-compliance to ensure your data privacy
Booking & Scheduling

Let clients book sessions online and keep your calendar in sync — with zero manual work.
- ⚙️ Automatically accept and manage appointment bookings
- 🔗 Share your custom booking link on your website or social media
- 🧠 Built specifically for therapy workflows — session types, buffers, and more
Group Practice Collaboration Tools

Run your entire team from one place — manage therapists, assign clients, and collaborate with ease.
- 🛡️ Set advanced permission levels for each team member
- 📆 Shared calendar, service vouchers, and internal coordination tools
- 📊 View reports across the whole practice or by individual therapist
HIPAA-Compliant Telehealth

Deliver secure video therapy sessions that comply with HIPAA, PDPA, and other international standards.
- 🧩 Run sessions directly from your SafeTalk account — no extra logins or tools needed
- 🛡️ Session guards prevent unauthorized access and ensure safe connections
- 🔐 Encrypted sessions & fully HIPAA-compliant
Billing & Payments

Get paid faster with easy online payments via Stripe, bank transfer, QR code, and more.
- 📨 Automatically send invoices when a session is booked
- ⏰ Automated follow-ups to ensure timely payment collection
- 🏦 Accept payments your way — bank transfer, QR code, card, and others
Online Case Notes

Document sessions with ease using secure, structured, and customizable note templates.
- 📚 Use ready-made templates to start writing notes quickly
- 🕒 Keep your edit log to track every change made
- 📄 Export and download your notes in PDF format anytime
Forms & Tasks

Streamline your intake, consent, and feedback processes with digital forms - no printing, no hassle.
- 🧾 Start instantly with pre-built, customizable templates
- ⚙️ Set workflows to auto-assign forms like intake at signup
- 🔐 Securely collect client responses directly on the platform
Services & Packages

Offer flexible therapy packages, create promotions, and track service performance — all in one place.
- 🧾 Create custom therapy packages and monitor session usage
- 🎟️ Offer vouchers and promo codes for specific services
- 📊 Analyze reports to spot trends and optimize your offerings
Notifications & Reminders (Email, SMS, WhatsApp)

Reduce no-shows with automatic reminders sent through your clients’ preferred channels.
- ⏱️ Save time with fully automated appointment notifications
- 📬 Reach clients via email, WhatsApp, or SMS
- 📝 Customization to match your branding
In-App Messaging

Communicate with clients or team members directly on SafeTalk — no external tools needed.
- 🔐 Secure, encrypted chat to protect sensitive conversations
- 🟢 Set your online status so clients know when you're available
- 💡 Keep all messages in one place — private, organized, and accessible
3rd Party Integrations

Seamlessly connect SafeTalk with the tools you already use — for scheduling, payments, telehealth, and more.
- 🔌 Works with Stripe, Doxy, Zoom, Google Calendar, and others
- 📣 Have an integration in mind? Let our team know — we're listening
Multi-language Support

Make SafeTalk feel like home by using it in the language you’re most comfortable with.
- 🗣️ Use the platform in your preferred language
- 🌍 Currently available in English and Bahasa Malaysia
- 🌐 More languages coming soon
Practice Reports

Gain valuable insights into your practice with clear, easy-to-understand reports.
- 📈 Comprehensive reports to track growth and performance
- 👥 View client trends by month, type (new vs returning), and demographics
- 🗂️ Digital therapist logbook to track sessions, hours, and activities