Supported Browsers & Device Requirements for SafeTalk
SafeTalk is a web-based practice management platform designed to work across modern browsers and devices. Using a supported browser and keeping your device updated helps ensure a smooth, secure, and reliable experience.
Why Browser Requirements Matter
You might wonder why we ask you to keep your browser updated for using SafeTalk. The answer is simple: some of our features rely on the latest technology that older browsers cannot support. By using an updated browser, you ensure:
- Access to all SafeTalk features.
- Smooth and efficient performance.
- Better security against vulnerabilities.
Click here to check your browser version
For PC/Laptop
| Browser | Minimum Required Version |
|---|---|
 Safari | version 14 or higher |
 Google Chrome | Latest version recommended |
 Mozilla Firefox | Latest version recommended |
 Microsoft Edge | Latest version recommended |
For Mobile Devices and Tablets
| Browser | Minimum Required Version |
|---|---|
 iPhone | iOS 15 or higher |
 Android | Android 8.0 or higher |
While SafeTalk can be accessed on mobile devices and tablets, some workflows are better experienced on a laptop or desktop computer.
How to Update Your Browser
Using an outdated browser may cause issues such as:
- Pages not loading correctly
- Features not working as expected
- Performance problems
- Security warnings
Always update your browser to the latest available version before using SafeTalk.
Recommended Device Requirements
For the best SafeTalk experience, we recommend:
- Laptop or desktop computer
- Modern processor
- Minimum 4GB RAM
- Stable internet connection
- Latest operating system updates
Required Browser Settings
SafeTalk requires the following browser settings to function correctly:
JavaScript
JavaScript must be enabled to load and use SafeTalk features properly.
Cookies
Cookies must be enabled to keep you signed in and ensure platform features work correctly.
Pop-ups
Some SafeTalk features may require pop-ups to be allowed in your browser.
Troubleshooting Browser Issues
If SafeTalk is not working correctly:
- Update your browser to the latest version
- Clear your browser cache
- Ensure JavaScript and cookies are enabled
- Restart your browser
- Try accessing SafeTalk using another supported browser
If you are experiencing issues with SafeTalk Telehealth, see:
Preparing Your Device for SafeTalk Telehealth