SafeTalk now includes Reminder Delivery Reports, giving you clear visibility into the status of every reminder you send
With this feature, you can confirm your clients do not miss their therapy appointments. Track whether your reminders are successfully delivered and whether they have been read. This helps you stay informed, follow up at the right time, and ensure no important message goes unnoticed.
What you can track
Reminder Delivery Reports allow you to monitor the delivery status of reminders sent through:
- Email reminders
- WhatsApp reminders
Instead of wondering whether a message was received & will the client miss the therapy appointment or not, you can now rely on clear delivery feedback directly inside SafeTalk.
Why this works
This feature is designed to help you:
- Confirm whether reminders reached your clients
- Identify failed or undelivered messages
- Improve follow-up timing and communication
- Gain confidence that your reminders are being seen
How to view reminder delivery reports
To check the delivery status of a reminder:
- Go to My Clients & open the client File
- Open the Reminders tab & view the delivery report details
Availability
Reminder Delivery Reports are available exclusively on the Professional plan only
To access this feature along with additional benefits such as:
- Telehealth
- Unlimited clients & storage
- WhatsApp reminders
Upgrade your plan to unlock Pro features from your subscription page
Upgrade your experience
If you rely on reminders to communicate with your clients, this feature provides the transparency and control needed to manage your interactions more effectively
