Which Scheduling Software Is Better for Therapists & Therapy Centers?
If you are a therapist looking for an online scheduling tool, Picktime is often one of the first platforms you will come across. It is popular, easy to set up, and works well for basic appointment booking.
However, therapy practices have very different needs compared to salons, tutors, or general service businesses.
This article breaks down SafeTalk vs Picktime, explains where Picktime works well, where it falls short for therapy, and why many therapists eventually move to a therapy specific platform as their practice grows.
What Picktime Does Well
Picktime is a general purpose scheduling platform. For therapists who are just starting out, it covers the basics.
Picktime strengths:
- Simple online booking
- Public booking page
- Basic calendar management
- Free plan available
- Works for many service based businesses
If your main requirement is letting clients book a session online, Picktime does that reliably.
Where Picktime Falls Short for Therapy Practices
Therapy workflows go far beyond booking a time slot. This is where Picktime starts to show its limits.
1. No Clinical Notes or Therapy Documentation
Picktime is not built for healthcare or mental health use.
- No session notes
- No intake forms
- No structured therapy templates
- No client history tied to sessions
Therapists end up using Google Docs, Word files, or notebooks alongside Picktime.
2. Not Designed for Therapy Workflows
Therapy sessions are not just appointments.
- No pre session intake
- No post session notes
- No treatment planning
- No therapy specific flows
Picktime treats a therapy session the same way it treats a haircut or tuition class.
3. Limited When You Add More Therapists or Rooms
Picktime works best for single service providers.
As soon as you:
- Add multiple therapists
- Share rooms
- Manage different availability rules
It becomes harder to maintain clarity and avoid conflicts.
4. No Built In Supervision or Permissions
For therapists working with supervisors or within a small team:
- No role based access
- No supervisor review flow
- No separation between admin and therapist access
This becomes a major issue as soon as you collaborate with others.
5. Telehealth Is Not Therapy First
While Picktime supports online appointments, it does not integrate therapy specific telehealth workflows, consent, or documentation in one place.
What SafeTalk Is Built For
SafeTalk is designed specifically for therapists and therapy clinics, starting from solo practitioners and scaling up.
Instead of being just a booking tool, SafeTalk replaces 3 to 5 separate tools commonly used by therapists.
SafeTalk vs Picktime Feature Comparison
| Feature | Picktime | SafeTalk |
|---|---|---|
| Online booking | Yes | ✅ Yes |
| Simple scheduling | Yes | ✅ Yes |
| Therapy specific workflows | No | ✅ Yes |
| Clinical notes & templates | No | ✅ Yes |
| Client records & history | No | ✅ Yes |
| Multi therapist management | Limited | ✅ Yes |
| Room management | Limited | ✅ Yes |
| Permissions & supervision | No | ✅ Yes |
| Telehealth for therapy | Basic | ✅ Therapy focused |
Why Therapists Choose SafeTalk
Many solo therapists start with Picktime because it is simple. The switch usually happens when:
- Client load increases
- Documentation becomes messy
- Notes are scattered across tools
- Online sessions become frequent
- Collaboration or supervision is required
SafeTalk allows solo therapists to:
- Book sessions
- Keep clinical notes
- Manage client records
- Run online sessions
- Stay organized in one system
And when you decide to expand, the system is already built for teams.
Verdict: Picktime or SafeTalk?
Choose Picktime if:
- You only need basic scheduling
- You are not managing clinical notes digitally
- Your practice is very small and simple
Choose SafeTalk if:
- You want software designed for therapy
- You want booking, notes, and clients in one place
- You plan to grow or collaborate in the future
- You want fewer tools and less admin work
For therapists in Malaysia looking for a Picktime alternative built specifically for therapy, SafeTalk offers a more complete and future proof solution.
Try SafeTalk
If you are currently using Picktime and feel your practice has outgrown it, SafeTalk offers a 14 day free trial so you can explore a therapy specific system without commitment
