{"id":745,"date":"2024-04-05T16:07:32","date_gmt":"2024-04-05T08:07:32","guid":{"rendered":"https:\/\/safetalk.space\/blog\/?p=745"},"modified":"2026-01-22T16:49:20","modified_gmt":"2026-01-22T08:49:20","slug":"whatsapp-reminders-most-effective-channel-for-client-outreach","status":"publish","type":"post","link":"https:\/\/safetalk.space\/blog\/whatsapp-reminders-most-effective-channel-for-client-outreach\/","title":{"rendered":"WhatsApp Reminders in SafeTalk: How Does It Work"},"content":{"rendered":"
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According to Meta official reports(source<\/a>), messages sent through WhatsApp have 98%<\/em><\/strong> open rate. That’s 4 times higher<\/span> than emails(only 20% open rate<\/em>), and even higher than SMS(~90%<\/em> according to various sources)<\/p>\n\n\n\n

As a Therapy Centre<\/em> or an Individual Therapist<\/em>, finding a most effective way to remind clients about upcoming sessions<\/em> can help reduce the number of session cancellations & no-shows. But it’s a tedious work to spend even 15 minutes a day (which can add up to ~8 hours per month<\/em> of your working time) just to remind 3 to 5 clients a day that they have an upcoming session<\/em>.

But if you are a therapist already using or planning to use SafeTalk<\/em><\/a> in the future, we have just the best news <\/em>for you. We have recently launched our automated WhatsApp Reminders<\/span>.<\/strong><\/p>\n\n\n\n


So, how does it work? <\/h2>\n\n\n\n

Say you have an upcoming session on your SafeTalk account.<\/p>\n\n\n

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Exactly 24 hours prior<\/em><\/span> to the session starting time<\/em>, an automated WhatsApp message<\/em><\/strong> is sent to your Client’s WhatsApp Account\/Number<\/em><\/strong>.<\/p>\n\n\n

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…and voila<\/em>. Your client is reminded about their upcoming session & session details via the highest engagement channel. <\/p>\n\n\n\n

Besides upcoming sessions, SafeTalk also sends WhatsApp reminders for overdue Payments.
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Note: in order for your clients to receive a WhatsApp Reminder, you must ensure their contact number is added & verified.<\/p>\n\n\n\n

How to add a Client’s WhatsApp number on SafeTalk?<\/h2>\n\n\n\n

Login<\/a> to your SafeTalk account and on left sidebar, select “My Clients”<\/em><\/strong>. Click the “File”<\/em><\/strong> button on the Client who’s WhatsApp number you want to edit<\/p>\n\n\n

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