{"id":3741,"date":"2026-04-02T18:02:50","date_gmt":"2026-04-02T10:02:50","guid":{"rendered":"https:\/\/safetalk.space\/blog\/?p=3741"},"modified":"2026-04-20T16:55:59","modified_gmt":"2026-04-20T08:55:59","slug":"see-when-your-reminders-are-delivered-and-read","status":"publish","type":"post","link":"https:\/\/safetalk.space\/blog\/see-when-your-reminders-are-delivered-and-read\/","title":{"rendered":"See When Your Reminders Are Delivered and Read"},"content":{"rendered":"<div data-post-content>\n<p><a href=\"https:\/\/safetalk.space\/\" data-type=\"link\" data-id=\"https:\/\/safetalk.space\/\">SafeTalk<\/a> now includes <strong>Reminder Delivery Reports<\/strong>, giving you clear visibility into the status of every reminder you send<\/p>\n\n\n\n<p>With this feature, you can confirm your clients do not miss their therapy appointments. Track whether your reminders are successfully delivered and whether they have been read. This helps you stay informed, follow up at the right time, and ensure no important message goes unnoticed.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-to-track\">What you can track<\/h2>\n\n\n\n<p>Reminder Delivery Reports allow you to monitor the delivery status of reminders sent through:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email reminders<\/strong><\/li>\n\n\n\n<li><strong>WhatsApp reminders<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Instead of wondering whether a message was received &amp; will the client miss the therapy appointment or not, you can now rely on clear delivery feedback directly inside SafeTalk.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-this-works\">Why this works<\/h2>\n\n\n\n<p>This feature is designed to help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Confirm whether reminders reached your clients<\/li>\n\n\n\n<li>Identify failed or undelivered messages<\/li>\n\n\n\n<li>Improve follow-up timing and communication<\/li>\n\n\n\n<li>Gain confidence that your reminders are being seen<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-view\">How to view reminder delivery reports<\/h2>\n\n\n\n<p>To check the delivery status of a reminder:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to My Clients &amp; open the client File<\/li>\n\n\n\n<li>Open the Reminders tab &amp; view the delivery report details<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"availability\">Availability<\/h2>\n\n\n\n<p>Reminder Delivery Reports are available exclusively on the <strong><a href=\"https:\/\/safetalk.space\/pricing\" data-type=\"link\" data-id=\"https:\/\/safetalk.space\/pricing\">Professional plan<\/a><\/strong> only<\/p>\n\n\n\n<p>To access this feature along with additional benefits such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Telehealth<\/li>\n\n\n\n<li>Unlimited clients &amp; storage<\/li>\n\n\n\n<li>WhatsApp reminders<\/li>\n<\/ul>\n\n\n\n<p>Upgrade your plan to unlock Pro features from your subscription page<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"upgrade\">Upgrade your experience<\/h2>\n\n\n\n<p>If you rely on reminders to communicate with your clients, this feature provides the transparency and control needed to manage your interactions more effectively<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Track reminder delivery and read status for email and WhatsApp<\/p>\n","protected":false},"author":2,"featured_media":3745,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[46,19],"tags":[67,66,34],"class_list":["post-3741","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-client-communication-engagement","category-therapist-resources","tag-automated-reminders","tag-client-management","tag-for-therapists"],"_links":{"self":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts\/3741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/comments?post=3741"}],"version-history":[{"count":4,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts\/3741\/revisions"}],"predecessor-version":[{"id":3767,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts\/3741\/revisions\/3767"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media\/3745"}],"wp:attachment":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media?parent=3741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/categories?post=3741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/tags?post=3741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}