{"id":1977,"date":"2025-06-02T21:27:50","date_gmt":"2025-06-02T13:27:50","guid":{"rendered":"https:\/\/safetalk.space\/blog\/?p=1977"},"modified":"2026-02-12T15:21:41","modified_gmt":"2026-02-12T07:21:41","slug":"new-feature-telehealth-by-safetalk","status":"publish","type":"post","link":"https:\/\/safetalk.space\/blog\/new-feature-telehealth-by-safetalk\/","title":{"rendered":"Telehealth with SafeTalk: Secure &#038; Simple"},"content":{"rendered":"<div data-post-content>\n<p><strong>SafeTalk Telehealth<\/strong> allows you to meet clients in a secure virtual space without relying on third-party video tools such as Google Meet, Zoom, or Doxy. Built directly into your SafeTalk account, it offers a seamless experience for both you and your clients.<\/p>\n\n\n\n<p>This feature is available to users on the <strong>Professional Plan<\/strong>. Each session has its own private video room, giving you full control over who joins and when.<\/p>\n\n\n\n<p>If you are experiencing any issues with SafeTalk Telehealth, follow this guide<\/p>\n\n\n\n<p>\ud83d\udc49\ud83c\udffb <a href=\"https:\/\/safetalk.space\/blog\/safetalk-telehealth-troubleshooting-system-requirements\/\" data-type=\"link\" data-id=\"https:\/\/safetalk.space\/blog\/safetalk-telehealth-troubleshooting-system-requirements\/\" target=\"_blank\" rel=\"noreferrer noopener\">SafeTalk Telehealth: Troubleshooting &amp; System Requirements<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-safetalk-telehealth\">Why SafeTalk\u2019s Telehealth Feature Matters<\/h2>\n\n\n\n<p>Confidentiality is critical in therapy, especially during online sessions. That\u2019s why SafeTalk Telehealth is designed with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Session-specific rooms<\/strong> so each session has a unique space<br><\/li>\n\n\n\n<li><strong>Client-only access<\/strong> to prevent unauthorized entry<br><\/li>\n\n\n\n<li><strong>Login protection<\/strong> to make sure only assigned participants can enter<br><\/li>\n\n\n\n<li><strong>A waiting room<\/strong> so you can control who enters and when<\/li>\n<\/ul>\n\n\n\n<p>There is no need to set up external video calls. Everything takes place within <em>SafeTalk<\/em>, keeping the process simple and secure. When creating a session, just choose your Telehealth Room and your private room will be ready<\/p>\n\n\n\n<p><strong>SafeTalk Telehealth<\/strong> is fully secure and follows the <a href=\"https:\/\/safetalk.space\/privacy-policy\" data-type=\"link\" data-id=\"https:\/\/safetalk.space\/privacy-policy\"><strong>same privacy policy and data protection standards<\/strong> <\/a> that apply to the rest of your SafeTalk account. Your client data stays protected before, during, and after each session.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">How to Use Telehealth on SafeTalk<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"create-your-room\"><strong>1. Create your Telehealth Room<\/strong><\/h2>\n\n\n\n<p>Make sure you are on the <strong>Professional Plan<\/strong> to access Telehealth features.<\/p>\n\n\n\n<p>Before scheduling any sessions, set up your virtual room:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>Management &gt; Rooms<\/strong><br><\/li>\n\n\n\n<li>Click <strong>Add New Room<\/strong><br><\/li>\n\n\n\n<li>In the top-right, select <strong>Telehealth by SafeTalk<\/strong><br><\/li>\n\n\n\n<li>Give your room a name and assign a team member<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1042\" style=\"aspect-ratio: 1920 \/ 1042;\" width=\"1920\" autoplay loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-new-room.mp4\" playsinline><\/video><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"update-your-schedule\">2. Update Your Schedule to Include Your New Room<\/h2>\n\n\n\n<p>To make your Telehealth room available for bookings:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to <strong>My Practice -&gt; Manage Availability <\/strong><br><\/li>\n\n\n\n<li>Add your newly created Telehealth room to the schedule (<a href=\"https:\/\/safetalk.space\/blog\/how-to-setup-your-booking-schedule-on-safetalk\/\" data-type=\"link\" data-id=\"https:\/\/safetalk.space\/blog\/how-to-setup-your-booking-schedule-on-safetalk\/\">Tutorial here<\/a>)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/update-your-schedule-1024x576.jpg\" alt=\"\" class=\"wp-image-2014\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/update-your-schedule-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/update-your-schedule-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/update-your-schedule-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/update-your-schedule-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/update-your-schedule.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"create-session-with-telehealth\">3. Create a Session and Select Your Telehealth Room<\/h2>\n\n\n\n<p>Now, schedule your session as you normally would<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong><a href=\"https:\/\/safetalk.space\/blog\/how-to-setup-a-session-with-a-client-on-safetalk\/\" data-type=\"link\" data-id=\"https:\/\/safetalk.space\/blog\/how-to-setup-a-session-with-a-client-on-safetalk\/\">Create New Session<\/a><\/strong><br><\/li>\n\n\n\n<li>Select your newly created Telehealth Room in <strong>Date &amp; Location <\/strong>tab<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-a-session-1024x576.jpg\" alt=\"\" class=\"wp-image-2015\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-a-session-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-a-session-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-a-session-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-a-session-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/create-a-session.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">How clients will see it<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/client-view-1024x576.jpg\" alt=\"\" class=\"wp-image-2021\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/client-view-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/client-view-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/client-view-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/client-view-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/client-view.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"get-your-telehealth-link\">4. Access the Session Link and Prepare for the Session<\/h2>\n\n\n\n<p>After creating a session in your Telehealth Room, open the session details page to find your session access options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong style=\"color:#37C574\">Session Link<\/strong> &#8211; This is the standard link for clients who have a SafeTalk account.<br><\/li>\n\n\n\n<li><strong>Invite Link<\/strong> &#8211; This secure link is for inviting participants who do not have a SafeTalk account. Ideal for family, group, and couple\u2019s therapy. <em>Click to copy<\/em>.<\/li>\n<\/ul>\n\n\n\n<p>The same <strong style=\"color:#37C574\">Session Link<\/strong> is also sent to your client via email or can be found under session details<\/p>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/session-details-2-1024x576.jpg\" alt=\"\" class=\"wp-image-2194\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/session-details-2-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/session-details-2-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/session-details-2-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/session-details-2-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/session-details-2.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"session-countdown-screen\">Session Countdown Screen<\/h4>\n\n\n\n<p>When you open the session link, you\u2019ll first land on a <strong>countdown screen<\/strong> that shows how much time remains until the session begins.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/session-countdown-1024x576.jpg\" alt=\"\" class=\"wp-image-2022\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/session-countdown-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/session-countdown-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/session-countdown-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/session-countdown-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/session-countdown.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"pre-connect-setup\">5. Pre-Connect Setup<\/h2>\n\n\n\n<p>Once the session is within one hour of starting, <strong>refresh the page<\/strong> to load the <strong>pre-connect screen<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1048\" style=\"aspect-ratio: 1920 \/ 1048;\" width=\"1920\" autoplay loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/prejoin.mp4\" playsinline><\/video><\/figure>\n\n\n\n<p>From here, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Set up your <strong>camera and microphone<\/strong><br><\/li>\n\n\n\n<li>Enter your <strong>name<\/strong><br><\/li>\n\n\n\n<li>Test your setup before joining the private room<\/li>\n<\/ul>\n\n\n\n<p>This ensures you&#8217;re ready to begin as soon as you&#8217;re ready to admit the client.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"manage-waiting-room\">6. Manage Invitations and Join Requests<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"copy-invite-link\">Send Invite Links to Participants Without a SafeTalk Account<\/h3>\n\n\n\n<p>If you need to invite participants who do not have a SafeTalk account &#8211; for example, in family, group, or couple\u2019s therapy &#8211; you can copy the <strong>Invite Link<\/strong> directly from inside the Telehealth room.<\/p>\n\n\n\n<p>This secure link lets them join the session without creating a SafeTalk account.<\/p>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1020\" style=\"aspect-ratio: 1920 \/ 1020;\" width=\"1920\" autoplay loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/08\/invite-link-1.mp4\" playsinline><\/video><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"manage-join-requests\">Manage Join Requests in the Waiting Room<\/h3>\n\n\n\n<p>Once your client connects to the session, they will enter the <strong>waiting room<\/strong> and request to join.<\/p>\n\n\n\n<p>You\u2019ll see a pop-up on your screen with their name and can choose to either:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 <strong>Accept<\/strong> the request to let them into the session<br><\/li>\n\n\n\n<li>\u274c <strong>Deny<\/strong> the request if the participant is not recognized or not ready<\/li>\n<\/ul>\n\n\n\n<p>This gives you full control over who enters the session \u2014 ensuring a private, secure space every time.<\/p>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1048\" style=\"aspect-ratio: 1920 \/ 1048;\" width=\"1920\" autoplay loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/06\/waiting-room.mp4\" playsinline><\/video><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"enjoy-your-session\">7. Enjoy Your Secure Session<\/h2>\n\n\n\n<p>Once the session starts, you\u2019ll see a clean, distraction-free interface built for one-on-one therapy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High-quality video and audio<br><\/li>\n\n\n\n<li>Controls for camera, mic, and screen sharing<\/li>\n<\/ul>\n\n\n\n<p>Only you and your assigned client can access this space &#8211; no one else can join, even with the link.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"safetalk-make-telehealth-easy\">SafeTalk Makes Telehealth Easy<\/h2>\n\n\n\n<p>SafeTalk Telehealth is designed to give you everything you need for confidential, professional video sessions without leaving your dashboard. With built-in security, client-only access, and session-specific rooms, you can focus on therapy instead of dealing with external tools.<\/p>\n\n\n\n<p>Ready to start? Make sure you\u2019re on the <em>Professional Plan<\/em>, create your <em>Telehealth room<\/em>, and begin hosting private sessions with confidence &#8211; <strong>all within SafeTalk<\/strong>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Learn how SafeTalk Telehealth works, from session setup to client access. Easy, private, and built for therapists<\/p>\n","protected":false},"author":4,"featured_media":1993,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19,61],"tags":[],"class_list":["post-1977","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-therapist-resources","category-telehealth"],"_links":{"self":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts\/1977","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/comments?post=1977"}],"version-history":[{"count":47,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts\/1977\/revisions"}],"predecessor-version":[{"id":3453,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/posts\/1977\/revisions\/3453"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media\/1993"}],"wp:attachment":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media?parent=1977"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/categories?post=1977"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/tags?post=1977"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}