{"id":4448,"date":"2026-10-28T14:57:57","date_gmt":"2026-10-28T06:57:57","guid":{"rendered":"https:\/\/safetalk.space\/blog\/?post_type=help-centre&#038;p=4448"},"modified":"2026-10-28T15:28:05","modified_gmt":"2026-10-28T07:28:05","slug":"how-to-reorder-rooms-on-your-safetalk-booking-page","status":"publish","type":"help-centre","link":"https:\/\/safetalk.space\/blog\/help-centre\/how-to-reorder-rooms-on-your-safetalk-booking-page\/","title":{"rendered":"How to Reorder Rooms on Your SafeTalk Booking Page"},"content":{"rendered":"<div data-post-content>\n<p class=\"wp-block-paragraph\">SafeTalk shows your rooms to clients in the order you set under <strong>Management \u2192 Rooms<\/strong>: when clients book a session, your rooms are listed in that same order \u2014 on your booking page and, if you are part of an organization, on the organization booking page. This guide explains how to change it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-view-before-sort-1024x576.jpg\" alt=\"\" class=\"wp-image-4455\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-view-before-sort-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-view-before-sort-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-view-before-sort-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-view-before-sort-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-view-before-sort.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"how-the-order-works\" class=\"wp-block-heading\">How the order works<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In <strong>card view<\/strong>, your rooms are laid out in rows. The order numbers follow the same way you read: <strong>left to right, then down to the next row<\/strong>.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">1   2   3   4<br>5   6   7   8<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So room 1 is the first card in the top-left, room 2 is to its right, and room 5 starts the second row. In <strong>table view<\/strong>, there is one room per row, so the order simply runs <strong>top to bottom<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whichever position a card sits in is the order it keeps \u2013 and that same order is what clients see on your booking page.<\/p>\n\n\n\n<h3 id=\"what-about-branches\" class=\"wp-block-heading\">What about branches?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Rooms can be grouped under a <strong>Branch<\/strong> (for example, <em>Glo Damansara<\/em>). On the booking page, the rooms of a branch are shown as <strong>one entry<\/strong> \u2013 and your numbering decides two things:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. Where the branch appears.<\/strong> The branch takes the position of its <strong>number 1<\/strong> room.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. Which room gets booked.<\/strong> When a client books the branch, SafeTalk assigns rooms in your set order: the first room is used by default; if it&#8217;s already booked, the next one in line is used.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s an example. On your <strong>Rooms<\/strong> page, you might have:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Room 1   (Glo Damansara)<\/li>\n\n\n\n<li>Room 2   (Glo Damansara)<\/li>\n\n\n\n<li>Room 3   (Glo Damansara)<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Clients will see a single <strong>Glo Damansara<\/strong> option on the booking page. When they book:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>All rooms free<\/strong> \u2192 books <strong>Room 1<\/strong><\/li>\n\n\n\n<li><strong>Room 1 taken<\/strong> \u2192 books <strong>Room 2<\/strong><\/li>\n\n\n\n<li><strong>Rooms 1 &amp; 2 taken<\/strong> \u2192 books <strong>Room 3<\/strong><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>In short:<\/strong> the order decides where the branch sits on your booking page <strong>and<\/strong> which room gets booked first &#8211; bookings always fall to the next free room in line.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/booking-page-before-sort-1024x576.jpg\" alt=\"\" class=\"wp-image-4454\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/booking-page-before-sort-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/booking-page-before-sort-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/booking-page-before-sort-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/booking-page-before-sort-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/booking-page-before-sort.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"before-you-start\" class=\"wp-block-heading\">Before you start<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You need at least two rooms for reordering to apply<\/li>\n\n\n\n<li>Rooms must be created first \u2013 see <a href=\"https:\/\/safetalk.space\/blog\/help-centre\/how-to-add-manage-both-online-physical-rooms-on-safetalk\/\">How to Set Up Online and In-Person Appointment Rooms in SafeTalk<\/a><\/li>\n<\/ul>\n\n\n\n<h2 id=\"reorder-rooms\" class=\"wp-block-heading\">Reorder rooms one by one<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login to your <a href=\"https:\/\/app.safetalk.space\/login\">SafeTalk Account<\/a><\/li>\n\n\n\n<li>Click <strong>Management<\/strong> on the menu sidebar &amp; select the <strong>Rooms<\/strong> tab<\/li>\n\n\n\n<li>Find the <strong>six-dot icon<\/strong> at the bottom right of the room card \u2014 this is the drag handle<\/li>\n\n\n\n<li>Click and hold the drag handle, then drag the room to its new position<\/li>\n\n\n\n<li>Drop it. The order numbers (1, 2, 3\u2026) update automatically<\/li>\n\n\n\n<li>The new order is saved automatically \u2014 you&#8217;ll see <em>&#8220;Rooms order updated successfully.&#8221;<\/em><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" autoplay controls loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/rooms-order.mp4\" playsinline><\/video><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong> there is no save button. The order is saved the moment you drop the room.<\/p>\n\n\n\n<h2 id=\"reorder-multiple-rooms\" class=\"wp-block-heading\">Reorder multiple rooms at once<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Bulk reordering is available in table view only.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the <strong>Rooms<\/strong> page, click the <strong>table view<\/strong> icon at the top right<\/li>\n\n\n\n<li>Tick the <strong>checkboxes<\/strong> next to all the rooms you want to move<\/li>\n\n\n\n<li>Grab the drag handle of any selected row and drag \u2014 all selected rooms move together<\/li>\n\n\n\n<li>Drop the group into place. Order numbers update automatically<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" autoplay controls loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/10\/multiorder-rooms-1.mp4\" playsinline><\/video><\/figure>\n\n\n\n<h2 id=\"troubleshooting\" class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A room isn&#8217;t showing on the booking page<\/strong> \u2014 rooms only appear if they are assigned to your Booking Schedule<\/li>\n\n\n\n<li><strong>I can&#8217;t drag a room<\/strong> \u2014 make sure you&#8217;re holding the six-dot drag handle, not the card itself<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>SafeTalk shows your rooms to clients in the order you set under Management \u2192 Rooms: when clients book a session, your rooms are listed in that same order \u2014 on your booking page and, if you are part of an organization, on the organization booking page. This guide explains how to change it. How the [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"template":"","meta":[],"tags":[],"help_centre_category":[130,158,128],"class_list":["post-4448","help-centre","type-help-centre","status-publish","hentry","help_centre_category-account-settings","help_centre_category-locations-rooms","help_centre_category-resources-for-therapists"],"_links":{"self":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre\/4448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre"}],"about":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/types\/help-centre"}],"author":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media?parent=4448"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/tags?post=4448"},{"taxonomy":"help_centre_category","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help_centre_category?post=4448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}