{"id":4131,"date":"2024-05-15T11:51:45","date_gmt":"2024-05-15T03:51:45","guid":{"rendered":"https:\/\/safetalk.space\/blog\/help-centre\/recommended-browsers-requirement-to-use-safetalk\/"},"modified":"2026-07-30T17:24:26","modified_gmt":"2026-07-30T09:24:26","slug":"supported-browsers-device-requirements-for-safetalk","status":"publish","type":"help-centre","link":"https:\/\/safetalk.space\/blog\/help-centre\/supported-browsers-device-requirements-for-safetalk\/","title":{"rendered":"Supported Browsers &amp; Device Requirements for SafeTalk"},"content":{"rendered":"<div data-post-content><div data-post-content>\n<div data-post-content>\n<div data-post-content>\n\n\n<p class=\"wp-block-paragraph\">SafeTalk is a web-based practice management platform designed to work across modern browsers and devices. Using a supported browser and keeping your device updated helps ensure a smooth, secure, and reliable experience.<\/p>\n\n\n\n<h2 id=\"why-update\" class=\"wp-block-heading\">Why Browser Requirements Matter<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You might wonder why we ask you to keep your browser updated for using SafeTalk. The answer is simple: some of our features rely on the latest technology that older browsers cannot support. By using an updated browser, you ensure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Access to all SafeTalk features.<\/li>\n\n\n\n<li>Smooth and efficient performance.<\/li>\n\n\n\n<li>Better security against vulnerabilities.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><a href=\"https:\/\/www.whatismybrowser.com\/\" data-type=\"link\" data-id=\"https:\/\/www.whatismybrowser.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click here to check your browser version<\/a><\/p>\n\n\n\n<h3 id=\"for-pc-laptop\" class=\"wp-block-heading\"><strong>For PC\/Laptop<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">Browser<\/th><th class=\"has-text-align-center\" data-align=\"center\">Minimum Required Version<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"2057\" height=\"2048\" class=\"wp-image-794\" style=\"width: 40px;margin:0 auto;\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_.webp\" alt=\"\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_.webp 2057w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_-300x300.webp 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_-1024x1020.webp 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_-150x150.webp 150w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_-768x765.webp 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_-1536x1529.webp 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Safari_browser_logo.svg_-2048x2039.webp 2048w\" sizes=\"auto, (max-width: 2057px) 100vw, 2057px\" \/>Safari<\/td><td class=\"has-text-align-center\" data-align=\"center\" style=\"vertical-align: middle\">version 14 or higher<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" class=\"wp-image-795\" style=\"width: 40px;margin:0 auto\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/chrome.webp\" alt=\"\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/chrome.webp 512w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/chrome-300x300.webp 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/chrome-150x150.webp 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/>Google Chrome<\/td><td class=\"has-text-align-center\" data-align=\"center\" style=\"vertical-align: middle\">Latest version recommended<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><img decoding=\"async\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Firefox_logo_2019-1.png\" alt=\"\" style=\"width: 40px;margin:0 auto\">Mozilla Firefox<\/td><td class=\"has-text-align-center\" data-align=\"center\" style=\"vertical-align: middle\">Latest version recommended<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" class=\"wp-image-797\" style=\"width: 40px;margin:0 auto\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Microsoft_Edge_logo_2019.svg_.png\" alt=\"\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Microsoft_Edge_logo_2019.svg_.png 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Microsoft_Edge_logo_2019.svg_-300x300.png 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Microsoft_Edge_logo_2019.svg_-150x150.png 150w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/Microsoft_Edge_logo_2019.svg_-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>Microsoft Edge<\/td><td class=\"has-text-align-center\" data-align=\"center\" style=\"vertical-align: middle\">Latest version recommended<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption\">List of recommended versions of browsers for SafeTalk<\/figcaption><\/figure>\n\n\n\n<h3 id=\"for-mobile-tablets\" class=\"wp-block-heading\"><strong>For Mobile Devices and Tablets<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">Browser<\/th><th class=\"has-text-align-center\" data-align=\"center\">Minimum Required Version<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" class=\"wp-image-851\" style=\"width: 40px;margin:0 auto\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/572947.webp\" alt=\"\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/572947.webp 256w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/572947-150x150.webp 150w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\" \/>iPhone<\/td><td class=\"has-text-align-center\" data-align=\"center\" style=\"vertical-align: middle\">iOS 15 or higher<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" class=\"wp-image-850\" style=\"width: 40px;margin:0 auto\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/174836.png\" alt=\"\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/174836.png 512w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/174836-300x300.png 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2024\/05\/174836-150x150.png 150w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/>Android<\/td><td class=\"has-text-align-center\" data-align=\"center\" style=\"vertical-align: middle\">Android 8.0 or higher<\/td><\/tr><\/tbody><\/table><figcaption class=\"wp-element-caption text-sm\">List of recommended OS versions for Mobile Devices<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">While SafeTalk can be accessed on mobile devices and tablets, some workflows are better experienced on a laptop or desktop computer.<\/p>\n\n\n\n<h3 id=\"update-browser\" class=\"wp-block-heading\">How to Update Your Browser<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Using an outdated browser may cause issues such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pages not loading correctly<\/li>\n\n\n\n<li>Features not working as expected<\/li>\n\n\n\n<li>Performance problems<\/li>\n\n\n\n<li>Security warnings<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/support.apple.com\/en-my\/102665\" data-type=\"link\" data-id=\"https:\/\/support.apple.com\/en-my\/102665\" target=\"_blank\" rel=\"noreferrer noopener\">Safari<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/support.google.com\/chrome\/answer\/95414\" target=\"_blank\" rel=\"noreferrer noopener\">Google Chrome<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/support.mozilla.org\/en-US\/kb\/update-firefox-latest-release\" target=\"_blank\" rel=\"noreferrer noopener\">Mozilla Firefox<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"https:\/\/support.microsoft.com\/en-au\/topic\/microsoft-edge-update-settings-af8aaca2-1b69-4870-94fe-18822dbb7ef1\" data-type=\"link\" data-id=\"https:\/\/support.microsoft.com\/en-au\/topic\/microsoft-edge-update-settings-af8aaca2-1b69-4870-94fe-18822dbb7ef1\" target=\"_blank\">Microsoft Edge<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Always update your browser to the latest available version before using SafeTalk.<\/p>\n\n\n\n<h2 id=\"recommended-devices-requirements\" class=\"wp-block-heading\">Recommended Device Requirements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For the best SafeTalk experience, we recommend:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Laptop or desktop computer<\/li>\n\n\n\n<li>Modern processor<\/li>\n\n\n\n<li>Minimum 4GB RAM<\/li>\n\n\n\n<li>Stable internet connection<\/li>\n\n\n\n<li>Latest operating system updates<\/li>\n<\/ul>\n\n\n\n<h2 id=\"required-browser-settings\" class=\"wp-block-heading\">Required Browser Settings<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SafeTalk requires the following browser settings to function correctly:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">JavaScript<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">JavaScript must be enabled to load and use SafeTalk features properly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Cookies<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies must be enabled to keep you signed in and ensure platform features work correctly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Pop-ups<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Some SafeTalk features may require pop-ups to be allowed in your browser.<\/p>\n\n\n\n<h2 id=\"troubleshooting-browser-issue\" class=\"wp-block-heading\">Troubleshooting Browser Issues<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If SafeTalk is not working correctly:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Update your browser to the latest version<\/li>\n\n\n\n<li><a href=\"https:\/\/its.uiowa.edu\/services\/how-clear-cache-and-cookies-your-web-browser\" data-type=\"link\" data-id=\"https:\/\/its.uiowa.edu\/services\/how-clear-cache-and-cookies-your-web-browser\">Clear your browser cache<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/support.google.com\/adsense\/answer\/12654?hl=en\" data-type=\"link\" data-id=\"https:\/\/support.google.com\/adsense\/answer\/12654?hl=en\">Ensure JavaScript and cookies are enabled<\/a><\/li>\n\n\n\n<li>Restart your browser<\/li>\n\n\n\n<li>Try accessing SafeTalk using another supported browser<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you are experiencing issues with SafeTalk Telehealth, see:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Preparing Your Device for SafeTalk Telehealth<\/strong><\/p>\n\n\n<\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>To get the most out of SafeTalk, ensuring your browser is up-to-date is essential. By staying current, you unlock all features and fortify your data with vital security updates.<\/p>\n","protected":false},"author":4,"featured_media":948,"template":"","meta":[],"tags":[],"help_centre_category":[130,129,128,178],"class_list":["post-4131","help-centre","type-help-centre","status-publish","has-post-thumbnail","hentry","help_centre_category-account-settings","help_centre_category-getting-started","help_centre_category-resources-for-therapists","help_centre_category-system-requirements"],"_links":{"self":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre\/4131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre"}],"about":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/types\/help-centre"}],"author":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/users\/4"}],"wp:attachment":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media?parent=4131"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/tags?post=4131"},{"taxonomy":"help_centre_category","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help_centre_category?post=4131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}