{"id":4082,"date":"2025-11-21T15:27:57","date_gmt":"2025-11-21T07:27:57","guid":{"rendered":"https:\/\/safetalk.space\/blog\/help-centre\/how-to-submit-your-files-and-tasks-in-safetalk\/"},"modified":"2026-09-30T14:10:41","modified_gmt":"2026-09-30T06:10:41","slug":"how-to-submit-your-files-and-tasks-in-safetalk","status":"publish","type":"help-centre","link":"https:\/\/safetalk.space\/blog\/help-centre\/how-to-submit-your-files-and-tasks-in-safetalk\/","title":{"rendered":"How to Submit Your Files and Tasks in SafeTalk"},"content":{"rendered":"<div data-post-content>\n<p class=\"wp-block-paragraph\">Your therapist or counsellor may send you tasks through SafeTalk, such as forms, documents, homework, or resources to review.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a new task is assigned to you, you will receive an email from SafeTalk. Follow the steps below to open and complete your task.<\/p>\n\n\n\n<h2 id=\"open-email-from-safetalk\" class=\"wp-block-heading\">1. Open the Email from SafeTalk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When your therapist or counsellor assigns you a new task, you will receive an email with the subject <strong>You have a new task to complete<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The email will show the task&#8217;s due date and include a <strong>View Task(s)<\/strong> button.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Select <strong>View Task(s)<\/strong> to open your task in SafeTalk.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"696\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/email-files-1024x696.jpg\" alt=\"\" class=\"wp-image-4436\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/email-files-1024x696.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/email-files-767x521.jpg 767w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/email-files-300x204.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/email-files-1536x1043.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/email-files.jpg 1590w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"login-to-safetalk\" class=\"wp-block-heading\">2. Log in to SafeTalk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After selecting <strong>View Task(s)<\/strong>, SafeTalk will open in your browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are already logged in, you will be taken directly to your dashboard.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are not logged in, you will first see the SafeTalk login page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enter the email address and password you use for SafeTalk, then select <strong>Log In<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After logging in, SafeTalk will take you to the task your therapist or counsellor assigned to you.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>First time using SafeTalk?<\/strong><br>If you have not created your SafeTalk account yet, follow the instructions in your SafeTalk invitation email to set up your account.<\/p>\n<\/blockquote>\n\n\n\n<h2 id=\"review-your-task\" class=\"wp-block-heading\">3. Review Your Task<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you open the task, you can see what your therapist or counsellor has asked you to do.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tasks can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Files<\/strong> \u2013 Documents, worksheets, PDFs, or images that you may need to download, complete and submit.<\/li>\n\n\n\n<li><strong>Forms<\/strong> \u2013 Forms that you can complete directly in SafeTalk.<\/li>\n\n\n\n<li><strong>Links<\/strong> \u2013 Articles, videos, or other resources to view.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Some tasks may also have a <strong>due date<\/strong>. This tells you when your therapist or counsellor would like you to complete the task.<\/p>\n\n\n\n<h2 id=\"complete-your-task\" class=\"wp-block-heading\">4. Complete Your Task<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The steps you need to follow depend on the type of task.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you need to submit a file<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">If your therapist or counsellor asks you to complete a document:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Select <strong>Download<\/strong> to download the file.<\/li>\n\n\n\n<li>Open the file on your device.<\/li>\n\n\n\n<li>Complete the requested information.<\/li>\n\n\n\n<li>Return to SafeTalk.<\/li>\n\n\n\n<li>Select <strong>Submit Completed File<\/strong>.<\/li>\n\n\n\n<li>Choose the completed file from your device.<\/li>\n\n\n\n<li>Wait for the upload to finish.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video autoplay controls loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/upload-file.mp4\" playsinline><\/video><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Once the file has been uploaded successfully, the task is completed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a file is only meant for you to read or keep, you will see <strong>View<\/strong> instead of <strong>Submit Completed File<\/strong>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">If you need to complete a form<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Forms can be completed directly in SafeTalk.<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Open the form.<\/li>\n\n\n\n<li>Answer the questions.<\/li>\n\n\n\n<li>Review your answers.<\/li>\n\n\n\n<li>Select <strong>Submit<\/strong> when you are finished.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video autoplay controls loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/submit-form.mp4\" playsinline><\/video><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The form will be sent to your therapist or counsellor and the task will be marked as completed.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">If you need to open a link<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">If your therapist or counsellor shares a link:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Select <strong>View<\/strong>.<\/li>\n\n\n\n<li>The link will open in a new browser tab.<\/li>\n\n\n\n<li>Read, watch, or review the material provided.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Links normally do not require you to submit anything.<\/p>\n\n\n\n<h2 id=\"find-your-tasks-in-safetalk\" class=\"wp-block-heading\">5. Find Your Tasks in SafeTalk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can also access your tasks directly from SafeTalk without going back to the email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your dashboard shows tasks that still require your attention, such as forms you need to complete or files you need to submit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Each task shows its <strong>type, title and due date<\/strong> when one has been set.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img decoding=\"async\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/dashboard-files.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<h3 id=\"view-all-your-files-and-tasks\" class=\"wp-block-heading\">View all your files and tasks<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">To see everything your therapist or counsellor has shared with you:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Select <strong>Account<\/strong> from the sidebar.<\/li>\n\n\n\n<li>Select <strong>Files &amp; Tasks<\/strong>.<\/li>\n\n\n\n<li>Use the filter at the top to choose what you want to see.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">You can switch between:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>All<\/strong> \u2013 Everything your therapist or counsellor has shared with you.<\/li>\n\n\n\n<li><strong>Pending Tasks<\/strong> \u2013 Tasks that still require your attention.<\/li>\n\n\n\n<li><strong>Completed Tasks<\/strong> \u2013 Tasks you have already completed.<\/li>\n\n\n\n<li><strong>Resources<\/strong> \u2013 Files and links shared for you to view or use (no due date \/ not required to submit back).<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large rounded-2xl-custom\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/all-files-1024x576.jpg\" alt=\"\" class=\"wp-image-3039\" srcset=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/all-files-1024x576.jpg 1024w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/all-files-300x169.jpg 300w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/all-files-768x432.jpg 768w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/all-files-1536x864.jpg 1536w, https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2025\/11\/all-files.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 id=\"understanding-due-date\" class=\"wp-block-heading\">Understanding Due Dates<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some tasks have a due date and others do not.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A due date tells you when your therapist or counsellor would like you to complete the task.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may see due dates on tasks such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intake forms<\/li>\n\n\n\n<li>Consent forms<\/li>\n\n\n\n<li>Therapy homework<\/li>\n\n\n\n<li>Forms that need to be completed before a session<\/li>\n\n\n\n<li>Resources your therapist or counsellor wants you to review before a session<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If a task does not have a due date, you can still access it from <strong>Files &amp; Tasks<\/strong>.<\/p>\n\n\n\n<h2 id=\"what-happens-after-you-complete-a-task\" class=\"wp-block-heading\">What Happens After You Complete a Task?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After you submit a file or form, the task is marked as completed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find your completed tasks later by going to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Account \u2192 Files &amp; Tasks \u2192 Completed Tasks<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This lets you keep track of the files and forms you have already submitted.<\/p>\n\n\n\n<h2 id=\"the-full-process\" class=\"wp-block-heading\">The Full Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When your therapist or counsellor sends you a task, the process is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Receive the email \u2192 Select View Task(s) \u2192 Log in if needed \u2192 Open the task \u2192 Complete it \u2192 Submit it if required<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can return to <strong>Account \u2192 Files &amp; Tasks<\/strong> at any time to view your pending tasks, completed tasks, and resources.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Learn how to view, complete, and submit your assigned forms and files in SafeTalk<\/p>\n","protected":false},"author":4,"featured_media":3035,"template":"","meta":[],"tags":[],"help_centre_category":[141,127],"class_list":["post-4082","help-centre","type-help-centre","status-publish","has-post-thumbnail","hentry","help_centre_category-client-portal","help_centre_category-resources-for-clients"],"_links":{"self":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre\/4082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre"}],"about":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/types\/help-centre"}],"author":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/users\/4"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media\/3035"}],"wp:attachment":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media?parent=4082"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/tags?post=4082"},{"taxonomy":"help_centre_category","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help_centre_category?post=4082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}