{"id":4072,"date":"2026-02-24T15:19:23","date_gmt":"2026-02-24T07:19:23","guid":{"rendered":"https:\/\/safetalk.space\/blog\/help-centre\/how-to-find-your-safetalk-user-id\/"},"modified":"2026-07-30T15:37:46","modified_gmt":"2026-07-30T07:37:46","slug":"how-to-find-your-safetalk-user-id","status":"publish","type":"help-centre","link":"https:\/\/safetalk.space\/blog\/help-centre\/how-to-find-your-safetalk-user-id\/","title":{"rendered":"How to Find Your SafeTalk User ID"},"content":{"rendered":"<div data-post-content>\n<p class=\"wp-block-paragraph\">Your <strong>SafeTalk User ID<\/strong> is a unique identifier assigned to your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We use this ID for troubleshooting and support because all data in SafeTalk is encrypted. Referring to your User ID allows us to locate the correct account <strong>without accessing personal details<\/strong>, helping us protect your privacy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"find-your-id\">How to Find Your SafeTalk ID<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your SafeTalk account<\/li>\n\n\n\n<li>Click on your profile picture on top right of the screen and go to <strong>Edit Profile<\/strong><\/li>\n\n\n\n<li>Your <strong>User ID<\/strong> is displayed right under your profile picture<\/li>\n\n\n\n<li>Copy the ID and share it with SafeTalk support when requested<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Your User ID is usually a combination of numbers (#123456)<\/p>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" autoplay controls loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/02\/find-safetalk-id.mp4\" playsinline><\/video><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"therapist-client-id\">How Therapists Can Find a Client\u2019s User ID in SafeTalk<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Because SafeTalk encrypts user data, our support team uses this ID to identify the correct account during troubleshooting while maintaining client confidentiality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>How to Find a Client\u2019s SafeTalk ID<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your SafeTalk therapist account<\/li>\n\n\n\n<li>Go to the <strong>My Clients<\/strong> section<\/li>\n\n\n\n<li>Find the relevant client &amp; click on <strong>File<\/strong><\/li>\n\n\n\n<li>Locate the <strong>SafeTalk ID<\/strong> under the client details<\/li>\n\n\n\n<li>Copy the ID and share it with SafeTalk support if requested<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video rounded-2xl-custom\"><video height=\"1080\" style=\"aspect-ratio: 1920 \/ 1080;\" width=\"1920\" autoplay controls loop muted src=\"https:\/\/safetalk.space\/blog\/wp-content\/uploads\/2026\/02\/find-safetalk-user-id.mp4\" playsinline><\/video><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why-use-id\"><strong>Why We Ask for Your User ID? <\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">SafeTalk does not rely on names, emails, or other identifiable information for troubleshooting. SafeTalk is built with privacy in mind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All data is encrypted<\/li>\n\n\n\n<li>We do not search accounts by sensitive information<\/li>\n\n\n\n<li>We use the unique User ID to accurately identify accounts during troubleshooting<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you contact support, always include your User ID to help us resolve your issue faster.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Find your SafeTalk User ID quickly with privacy-protected troubleshooting support<\/p>\n","protected":false},"author":2,"featured_media":3607,"template":"","meta":[],"tags":[],"help_centre_category":[130,155,190,127,128,136,144],"class_list":["post-4072","help-centre","type-help-centre","status-publish","has-post-thumbnail","hentry","help_centre_category-account-settings","help_centre_category-account-management","help_centre_category-general-troubleshooting","help_centre_category-resources-for-clients","help_centre_category-resources-for-therapists","help_centre_category-troubleshooting","help_centre_category-troubleshooting-resources-for-clients"],"_links":{"self":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre\/4072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help-centre"}],"about":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/types\/help-centre"}],"author":[{"embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/users\/2"}],"wp:attachment":[{"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/media?parent=4072"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/tags?post=4072"},{"taxonomy":"help_centre_category","embeddable":true,"href":"https:\/\/safetalk.space\/blog\/wp-json\/wp\/v2\/help_centre_category?post=4072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}